Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

What's in a name?

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[Disclaimer: I used to work at MetaDesign and am still friends with many of the people who work there. I am also still friends with many of the people who left MetaDesign for Ammunition.]

Some of you have already heard my rant about this, but I've calmed down from my initial shock and would like to engage in a civilized discussion about the legality and integrity of Ammunition's decision to showcase on its new website all of the projects that Brett Wickens and Matt Rolandson led while they were Creative Director and President, respectively, at MetaDesign. I counted at least ten projects for which the client had actually hired MetaDesign, not Ammunition, but which are currently displayed in Ammunition's portfolio in addition to having already been on MetaDesign's portfolio for the last several months/years.

Now, it would be one thing if Wickens and Rolandson showcased these projects on their own personal websites; Adobe did, after all, hire Wickens and MetaDesign to design its CS1 and CS2 packaging. It did not, however, hire Ammunition, and while Ammunition attempts to give credit to MetaDesign via a small rollover link at the bottom of each project page, I still find this misleading or, at the very least, confusing.

Legality
I do not purport to have the slightest inkling about what kind of legal contracts were agreed to between the parties involved. Perhaps it is perfectly legal to cite projects in this way, especially since Ammunition founder Robert Brunner came from Pentagram, which operates more as a collective of design teams each led by a principal and each managing its own client accounts than as a single design unit. (When Brunner left to found Ammunition, he took his whole team at Pentagram--and ostensibly his clients--with him.) Perhaps this is the same situation that causes confusion over who designed the first Apple mouse in 1980. At the time it was Hovey-Kelley Design, but David Kelley later merged his company, David Kelley Design (I'm still unclear as to whether this is the same legal entity as Hovey-Kelley Design or a subsequent incarnation of it), with three other firms to create IDEO. So did IDEO create the first Apple mouse if Hovey and the other original team members do not and potentially never have worked there?

Integrity
Even if it were technically legal (with the appropriate credit citations), is it fair? What is integrity when it comes to design, given that so many products are the result of teamwork and designers are so fickle when it comes to firm loyalty? Wikipedia defines integrity as "the quality of having a sense of honesty and truthfulness in regard to the motivations for one's actions." Another definition describes it as "adherence to a code of values; utter sincerity, honesty, candor; completeness." Honesty seems to be a big player here, and perhaps that is why I still feel uneasy about the way Ammunition has represented MetaDesign's work, even though I can convince myself that it could be totally legal. If Ammunition were a person, I can picture him walking around in borrowed clothing and taking all of the credit when others compliment his sense of style, while anyone who bothered to look at the tags would find someone else's initials stitched into them.

When has something like this happened in the past, and how have people reacted to it?

How does a design firm brand itself if its identity is really just a collection of different brands associated with its principals and their past alliances?
A recent conversation between me and my good friend Molly, an MFA student at CCA:

J.C.: Do you think there is a contradiction or paradox between the trend of people valuing craft and authenticity vs. the trend of democratization of high design? An example of the former would be wanting to buy Italian-made housewares because Italians are historically great houseware designers, or wanting to eat and buy whole food from farmer's markets. An example of the latter might be people who are willing to buy knock-offs of iconic products--the IKEA phenomenon, in a way.

M.A-B.: I don't think its a paradox so much as a challenge; people are trying to integrate the two. I think its about appropriateness, locality, human sensitivity. I think those things can be a part of democratized design. It's important to retain local culture and values without being overly nostalic about it

J.C.: So are you saying that to imbue these products with "craft and authenticity" is the challenge of the designer or the vendor?

M.A-B.: No. I don't think "imbuing" design is really right; I think if we value "authenticity" and craft we have to ask ourselves why--what are those things actually? What are the values in those things that we are looking to maintain and multiply? Is it diversity? Is it the low-tech usability? Is it sustainability?

J.C.: I guess what I'm trying to get at, at a more general level, is what kind of relationship, if any, do these two trends have? Are they correlated?

M.A-B: I think people are paying attention to the objects around them. My program has sort of taught us that the modern-day citizen is really looked at and treated only as a consumer. But people take pride and interest in their role as consumer; identity is all wrapped up in buying and owning and, as a result, people not only want to have a role in the things around them (hence DIY and craft), but they also want to be experts (hence democratized design). Plus, manufacturing is so cheap. The leaders in design are trying to figure out ways to integrate the two better--like nike's ID labs. And designers are building in variation into the manufacturing process.

But the real money is in services, so I'm told. You can't really make money off a product any more.

J.C.: Yes, Enric is always talking about "servicizing." It's true, just look at Flor carpet, Patagonia, etc.

M. A-B: Most ID [industrial design] people seem to think completely personalized ID products built on rapid prototyping machines are the wave of the future

J.C.: Which makes it both democratized design, as well as authentic, in a way--authentic to the consumer, for him- or herself.

M.A-B: Then, the question of the role of the "designer" comes into question. I think people still like brand (going back to identity issues).

J.C.: I think identity is how you combine brands and your own personal POV or remake of products. Ironically, at a meta level, all of this "eclecticism" (if we can call it that) starts to look the same.

M.A-B: It is pretty homogonized at this point. In his writings, Adorno talks about how, as new things are created, they are pulled towards the center, keeping everything much the same. I don't know if I completely agree with that. Maybe we're all just more accepting of differences, more accustomed to them. Identity is more subtle. That will be the tag line of my brand when it comes out! "Identity is more subtle."

J.C.: Yes, girlfriend.